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Terms & Condition

Welcome to GyaLabs.com (the “Website”). These are the terms of use and sale (the “Terms”) for your use of the sites owned, with information relating to the Gya Labs's online store. Please read these Terms of Use carefully as they contain important information including warranty disclaimers and limitations of liability.

  1. In this notice, whenever you see the words 'we', 'us', 'our', gya, 'gya labs' all refers to Gya Labs
  2. These Terms of Trade apply to any purchase of any Products by you from this website which are delivered in the United States, UK or internationally.

We aim to deliver “products” to you at the place of delivery requested by you within the time indicated by us at the time of your order, but we can’t guarantee firm delivery dates or times. Once your order has been accepted, Gya Labs will process your order by packing and arranging for delivery of the goods to you.

Depending on your location, the delivery time will usually be within 15 business days from the time that Gya Labs processes your order.

We accept no responsibility for deliveries to incorrect or incomplete addresses provided by customers. If you provide an incorrect address and delivery is completed, you will be responsible for the purchase. If you provide an incorrect address and delivery is not completed, the order will be returned to us and you will be responsible for any charges incurred in re-delivering the goods to the correct address.

Risk and title in goods purchased from the Company will pass to you upon delivery of the goods at your nominated delivery address. We accept no responsibility for damage caused to goods after delivery.

Our “Enjoy 15% off + Free Shipping for orders above $70!” promotion applies across our website’s products, and is subject to the period in which the promotion remains active.

1. To submit an order for Products (Order), you must:

  • a. create an account with Gya Labs on this website by registering your details and creating an username and password; and
  • b. complete and submit the online order through your Gya Labs account.

2. Gya Labs reserves the right to refuse any Order. In such case, Gya Labs will notify you as soon as reasonably practicable and refund to you any payment in full.

3. All products ordered are for personal use and gifting only. They must not be resold in any form or any place; Gya Labs reserves the right to take legal action against unauthorised and unofficial sale of goods.

1. All prices on the website are in US dollars and do not include applicable sales taxes. The total cost including any applicable taxes will be displayed during check-out, once you have selected your billing and shipping address. Prices are subject to change without notice.

2. The amount payable to Gya Labs for an Order (Order Amount) will be the total of the following amounts:

  • a. the sum of the price of each Product ordered as indicated on the website at the time of submitting the Order (Product Subtotal);
  • b. the cost of delivery determined in accordance with Delivery stated above, and
  • c. the sum of any other fees which Gya Labs levies from time to time and which you have agreed to pay by providing your electronic consent (e.g. subscription fees).

3. You must pay the Order Amount by credit card at the time of submitting the Order. Gya Labs accepts Visa, Mastercard, American Express, Google Pay, PayPal or Shop Pay.

1. Without limiting Gya Labs's legal rights arising from any failure by you to make a payment in accordance with these Terms of Trade, Gya Labs reserves the right, in its absolute discretion, to take any of the following actions against you if you fail to make such a payment:

  • a. withhold supply and dispose of the Products requested in the Order, and/or
  • b. refuse to deal further with you,
  • c. and Gya Labs will not be liable to you for any loss or damage directly or indirectly resulting from any such action.

2. Subject to clauses 8.2 and 8.3 and to the fullest extent permitted by law, the Products are sold and information is rendered to you on the understanding that you have sole responsibility for determining the suitability of the Products for the purposes for which you intend to use them.

3. Subject to the following "No Warranty" clauses and to the fullest extent permitted by law, the liability of Gya Labs for any loss or damage suffered by you as a result of Gya Labs breaching its obligations under these Terms of Trade or other tortious duty (including arising by reason of defects in the Products) is limited to a refund or replacement of the relevant Products.

  1. Subject to the following clauses and to the fullest extent permitted by law, Gya Labs gives no warranty in respect of the Products.
  2. For consumers the Products come with non-excludable warranties and guarantees under consumer protection legislation, such as that Gya Labs is the rightful owner, the Products are reasonably fit for their usual purpose, are of acceptable quality, and match any description or sample. If Gya Labs breaches any of these non-excludable warranties or guarantees, you are entitled, at your option, to a refund or replacement of the relevant Products, and to compensation for any reasonable foreseeable loss.
  3. You may also have express rights of action against Gya Labs under consumer protection legislation if Gya Labs supplied defective Products to you that cause you injury, loss or damage.

In the unfortunate event that you react to a product, you have the option of exchanging or refunding it. Only items purchased on the Gya Labs website can be returned to Gya Labs.com for refund or exchange.

Please note that for any cases of returns, we require a Return Authorization Number. Return acceptance is at the sole discretion of Gya Labs as we endeavour to offer a fair return policy in all cases.

If you are returning an item(s), please ensure to include all parts, pieces and printed materials in order to be eligible for the refund. Also, to ensure that your returns are received by Gya Labs. To receive a Return Authorization Number, please reach us at info@gyalabs.com.

The customer is responsible for the shipping costs incurred when sending the items back to Gya Labs. Should an item be damaged while it is being shipped to you by us, Gya Labs will provide you with a full refund or exchange. Return postage will be reimbursed in case of damaged, defective or incorrectly sent items and a reimbursement will be issued in the original form of payment.

Please retain your postal receipt from the shipping carrier until you are certain your parcel has been safely received by Gya Labs. We may need to see this if we fail to receive your package.

We will do our best to process returns within 5-10 business days of receipt and a reimbursement will be issued in the original form of payment.

Where Gya Labs makes a Taxable Supply to you under or in connection with these Terms of Trade or in connection with any matter or thing occurring under these Terms of Trade and the consideration otherwise payable for the Taxable Supply does not include Sales Tax, Gya Labs will be entitled, in addition to any other consideration recoverable in respect of the Taxable Supply, to recover from you the amount of any Sales Tax on the Taxable Supply.

  1. If any provision of these terms is found by a court of competent jurisdiction to be invalid, such term shall be severed and the remaining terms shall be unaffected (in this instance the parties shall use reasonable endeavours to negotiate a suitable substitute provision).
  2. Subject to clauses 8.2 and 8.3 and to the fullest extent permitted by law, these Terms of Trade together with the Order (as accepted by Gya Labs), the Legal Notice on the website and Gya Labs's Privacy Policy constitute the whole agreement between the parties and supersede all prior discussions and agreements between them.
  3. Orders and these Terms of Trade will be governed by the law applying in the State of New York, United States, and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of New York State, and the courts complement to determine appeals from those courts, with respect to any proceedings that may be brought at any time in relation to these Terms of Trade.
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