At Gya Labs, we place importance on your experience and we value your
feedback. If you are dissatisfied with any product purchased through
our site that has been unopened or opened, you may return the item(s)
for a refund within 30 days of receiving your item(s).

Please note that for any cases of returns, we require a Return
Authorization Number. Return acceptance is at the sole discretion of Gya Labs as we endeavour to offer a fair return policy in all cases.

If you are returning an item(s), please ensure to include all parts,
pieces and printed materials in order to be eligible for the refund.
Also, to ensure that your returns are received by Gya Labs.

To receive a Return Authorization Number, please reach us at info@gyalabs.com.

For any return(s), we will credit the refund amount back to the same
way that you paid for the purchase within 3-7 business days once our
warehouse has received your returned item(s).

Only the items specified in the original return request and confirmed
by Gya Labs will be refunded. Extra products included in the return
package unconfirmed in the return request, especially if from an order
outside the return window, will not be refunded or returned.

Shipping fees are not eligible for refund. If the shipping was free,
don’t worry! We won’t deduct any shipping charges from the refund if we
shipped the product free to you and you did not pay for any shipping
when placing the order.

What if my order was wrong or the product is damaged?

Please contact us as soon as you can with your order number and details of the incorrect or damaged product.